Terms of Service
Agreement
These Terms of Service ("Terms") are a contract between you and TEK Trade Solutions LLC ("we", "us") for your use of the Socket Rewards customer app and website (the "Service"). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
What the Service does
Socket Rewards lets you join the rewards programs run by participating businesses ("Vendors"), earn points and redeem them for rewards the Vendor offers. Each rewards program belongs to the Vendor, not to us.
Your account
You must provide accurate information and keep your password secure. You are responsible for activity on your account. You must be at least 13 years old, and if you are under the age of majority where you live, you must have a parent or guardian's permission. Tell us promptly if you think your account has been used without your permission.
Points and rewards
- Points have no cash value, are not property, and cannot be sold, traded or transferred.
- Each Vendor sets how points are earned, what rewards are offered and how they are redeemed. A Vendor may change, limit or end its program, or adjust points, including for error or suspected misuse.
- Vendors are responsible for honoring the rewards they offer. We do not provide the rewards and are not responsible if a Vendor does not.
- We may correct errors in points balances and reverse points or redemptions obtained by mistake or through misuse.
Communications and marketing
Service messages. We will send you messages needed to run your account, such as confirmations, password resets and notices about the Service. You cannot opt out of these while you have an account.
Marketing emails. If you choose to receive them when you sign up or in your email preferences, we may email you news, offers and information about Socket Rewards and about promotions from participating Vendors. This is optional and is off unless you turn it on. You can unsubscribe at any time by using the unsubscribe link in any marketing email or by contacting us at support@socketrewards.com.
Promotions and ads in the app. The Service may show promotions, offers and advertisements from us and from Vendors inside the app. This is part of how the Service is provided.
Messages from Vendors. Vendors whose programs you join may send you messages through the app, such as offers or notices about your points. Those messages are the Vendor's responsibility.
Acceptable use
You agree not to misuse the Service. That includes giving false information, using another person's account, trying to earn or redeem points through fraud or manipulation, interfering with the Service or its security, scraping or copying it without permission, or using it to break the law or to harass others. We may suspend or end accounts that break these rules. Offers, promotions and images shown in the app are published by Vendors. If you see content that is sexually explicit, hateful, violent, harassing or illegal, please report it to support@socketrewards.com and we will review it and remove it where appropriate.
Third-party services
The Service may link to or rely on services we do not control, such as maps and payment or email providers. We are not responsible for them.
Ending your account
You may stop using the Service and delete your account at any time by contacting us at support@socketrewards.com. We may suspend or end your access if you break these Terms or if we stop offering the Service. Sections that by their nature should continue to apply after your account ends will continue, including those about disclaimers, liability and governing law.
Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, to the fullest extent the law allows. We do not promise the Service will be uninterrupted or error free, or that any Vendor's program will continue.
Limit of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits or data, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the greater of $50 or the amount you paid us in the 12 months before the claim. Some places do not allow certain limits, so some of this may not apply to you.
Changes to these Terms
We may update these Terms from time to time. If we make a material change we will notify you in the app or by email. Continuing to use the Service after a change means you accept the updated Terms.
Governing law
These Terms are governed by the laws of the State of Arizona, without regard to conflict of law rules. Disputes will be brought in the state or federal courts located in Arizona, unless the law requires otherwise.
Contact us
TEK Trade Solutions LLC, support@socketrewards.com.